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Q7 <br />Asking the same general questions of the lead staff person, or the person for whom they contacted city <br />hall, at least 70.9% of the respondents meet or exceed expectations. The additional comments <br />received: <br />vnet:TID Export <br />Regarding your most recent visit, the lead <br />staff person <br />AABWared: to 9xlpped:5 <br />Greeted me <br />1 2 <br />cmurteuvery _ <br />5 5 <br />Took tlma to <br />_ <br />underetand m.._- <br />1VaB <br />metmy <br />paste B aluna I_ <br />chaaee <br />Na B <br />Vi -:g,1 -d <br />K ncAlladgaanle <br />myexpactathPnB <br />exlrectatane <br />Bta pB In'PC N._ <br />Owgiall <br />• Roger has been great <br />• Have high regard for <br />staff knowledge and <br />professionalism <br />• Did not visit the City in <br />person <br />• no recent visits <br />• Inspector Jim is great. <br />• DIDNT VISIT IN PERSON <br />• never feel welcome <br />either on the phone or in <br />person <br />Q8 when asked if the response time for the question was reasonable, 26/36 (72%) felt the timeframe <br />was reasonable, and 10/ 36 (28%) felt it was somewhat or not at all reasonable. <br />Question 8 we asked respondents to tell us a bit about their visit, in particular if there was anybody <br />they'd want to recognize, or any improvements to make. <br />Survey Q8 Is there anybody you would like to recognize? <br />• Melanie was awesome, and tremendously informative. <br />• Mayor, Council persons Cornick and Levang <br />1 2 <br />3 .. <br />5 5 <br />5 <br />_ <br />1 <br />'64d not meet <br />metmy <br />Exceeded <br />chaaee <br />T313 <br />Vi -:g,1 -d <br />myexpactathPnB <br />exlrectatane <br />not to <br />X.arag= <br />expos tabluan <br />an BMF <br />Greeted ms <br />55.]3% <br />I 97.78% <br />55,99% <br />5.56% <br />— <br />cmurten�uaty <br />5 <br />5 <br />6 <br />1 <br />18 <br />1;39 <br />and 11104 <br />Toox t1rre to <br />16.67% <br />85A <br />55,95% <br />16.67% <br />undaretand71 <br />3 <br />5 <br />5 <br />3 <br />18 <br />1,93 <br />que Btlon <br />WaB <br />tc%7% <br />38113% <br />3889% <br />SS6% <br />pTCTa Be WMI in <br />3 <br />7 <br />7 <br />t <br />1a <br />9.11 <br />attitude <br />Viaa <br />9929% <br />55;55% <br />35.55% <br />1T.1"7% <br />xncvABdgea Ng <br />- <br />5 <br />2 <br />1.5 <br />1;89 <br />Expl3lned the <br />27.75% <br />�5_ <br />55,93% <br />5,56% <br />Btepe Involved <br />5 <br />5 <br />5 <br />1 <br />t9 <br />1.9A <br />M acnteving <br />m]' goal �y <br />Overall � <br />2511% <br />23,53% <br />at -1a% <br />5115% <br />17 <br />ppb <br />• Roger has been great <br />• Have high regard for <br />staff knowledge and <br />professionalism <br />• Did not visit the City in <br />person <br />• no recent visits <br />• Inspector Jim is great. <br />• DIDNT VISIT IN PERSON <br />• never feel welcome <br />either on the phone or in <br />person <br />Q8 when asked if the response time for the question was reasonable, 26/36 (72%) felt the timeframe <br />was reasonable, and 10/ 36 (28%) felt it was somewhat or not at all reasonable. <br />Question 8 we asked respondents to tell us a bit about their visit, in particular if there was anybody <br />they'd want to recognize, or any improvements to make. <br />Survey Q8 Is there anybody you would like to recognize? <br />• Melanie was awesome, and tremendously informative. <br />• Mayor, Council persons Cornick and Levang <br />