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Frequently Asked Questions <br />What is code enforcement? <br />The Orono City Council has established goals and expectations for the general health, safety, welfare, and aesthetic <br />standard of the community. <br />These expectations are adopted as law in the City Code. Planning, zoning, building staff and police officers provide <br />enforcement services for violations of the City Code that impact the safety and quality of life of the community. <br />While code enforcement primarily maintains quality of life standards, it also plays an important role in the early <br />identification and mitigation of unsafe exterior hazards, public health hazards, and compliance with humane pet <br />standards. <br />How is the complaint process initiated? <br />The code enforcement process is typically initiated in one of several ways: 1) in response to a complaint by an <br />individual, 2) as a consequence of an action (i.e. an applicationfor a building permit or a zoning variance); or 3) <br />observation of a code violation by the staff. <br />Minnesota state law prohibits the release of the identity of individuals who make a complaint. Minn. Stat.§ 13.44 <br />states: The identity of individuals who register complaints with government entities concerning violations of state or <br />local ordinances concerning the use of real property are classified as confidential data, pursuant to section 13.02, <br />subdivision 3. <br />Why am I receiving a formal letter and not a courtesy phone call? <br />Your property has one or more city code violations. The city, in most circumstances, is required to provide a written <br />notification to the owner of the property. <br />What happens if I ignore this order? <br />Additional penalties including criminal prosecution are possible. Your immediate attention is required. Do not ignore <br />this order. <br />What if my tenant is the party responsible for creating the violation? <br />You are receiving this notice because you are the owner of record and are ultimately responsible for ensuring that the <br />violation(s) listed in this notice are corrected. You may also be subject to fees for corrective action initiated by the <br />city and/ or fines for failure to comply. <br />