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Frequently Asked Questions <br /> What is code enforcement? <br /> The Orono City Council has established goals and expectations for the general health, safety, welfare, and aesthetic <br /> standard of the community. <br /> These expectations are adopted as law in the City Code. glanning, zoning, building staff and police officers provide <br /> enforcement services for violations of the City Code that impact the safety and quality of life of the community. <br /> While code enforcement primarily maintains quality of life standards, it also plays an important role in the early <br /> identification and mitigation of unsafe exterior hazards, public health hazards, and compliance with humane pet <br /> standards. <br /> How is the complaint process initiated? <br /> The code enforcement process is typically initiated in one of several ways: 1) in response to a complaint by an <br /> individual, 2) as a consequence of an action (i.e. an application for a building permit or a zoning variance); or 3) <br /> observation of a code violation by the staff. <br /> Minnesota state law prohibits the release of the identity of individuals who make a complaint. Minn. Stat.§ 13.44 <br /> states: The identity of individuals who register complaints with government entities concerning violations of state or <br /> local ordinances concerning the use of real property are classified as confidential data, pursuant to section 13.02, <br /> subdivision 3. <br /> Why am I receiving a formal letter and not a courtesy phone call? <br /> Your property has one or more city code violations. The city, in most circumstances, is required to provide a written <br /> notification to the owner of the property. <br /> What happens if I ignore this order? <br /> Additional penalties including criminal prosecution are possible. Your immediate attention is required. Do not i�nore <br /> this order. <br /> What if my tenant is the party responsible for creating the violation? <br /> You are receiving this notice because you are the owner of record and are ultimately responsible for ensuring that the <br /> violation(s) listed in this notice are corrected. You may also be subject to fees for corrective action initiated by the <br /> city and/or fines for failure to comply. <br />