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#8. Crack By dining room Stairs
<br /> #9. Master Bdtm door sticks
<br /> #10. Second Bdrm door sticks
<br /> � Attached to this form was also my letter,detailing the above 17+items. Next to each of the items 1-16 were
<br /> written initials or names. Item#17 and its parts were simply circled. Note that of the 17+items that total 23 total itcros,
<br /> only 11 of these items were listed on the`C�stomer Request for Service'form&om Eagle Crest
<br /> On July 26,2001,I called Eagle Crest and spoke with Eric. I reported to him that there were itet�missing
<br /> from the `G�stomer Request for Service'form,and went over the corresponding items with him. He replied that my
<br /> letter would also be sent with the form so that the workers would l�ow that not only should they address the pmblems
<br /> on the form,but also the problems in my letter. With this statement,he added tl�at ite� 17a-17g were to be addressed
<br /> that week when the landscapers were to be out to my house. Nonetheless,for the sake of keeping an accurate record,I
<br /> asked Eric if he would mind adding the missing items,namely#2,4,6, 14, 16, 17a, 17b, 17c, 17d, 17e, 17f and 17g to
<br /> the`Customer Request for Service'form. He said that he would do that. I also asked Eric if he would send me a copy
<br /> of the aznended`Customer Request for Service'form in the mail,and he said that he would do that.
<br /> On Augvst 2,2001,I received the second copy of the `C�stomer Request for Service'form as requested.
<br /> However,the only item that had been added was item#14. Specifically,the form was a duplicate of the first,with the
<br /> following line added:
<br /> #11. Stairs not on Concrete-Stabilize
<br /> I am writing now to request that the other 11 items,namely#2,4,6, 16, 17a, 17b, 17c, 17d, 17e, 17f and 17g,
<br /> be added to the`Customer Request for Service'form. I also request that a copy of the new form be sent to me. Thank
<br /> you.
<br /> As an additional comment,let�bring to your attention that in excess of two weeks have passed since my
<br /> walk-through,and I have had no contact from Eagle Crest nor Eagle Crest's sub-contractors concerning the work that
<br /> needs to be done. I hope I can expect to hear from one of the above parties within the week for the purpose of setting
<br /> appointments to complete the 23 items from my 11-�nth wallc though.
<br /> Lasfly,the landscapers were out to my house on Tuesday,July 31,2001. At that time,they re-sod the back
<br /> yard,nwlched the garden azea and around the trees,and added ta+o bushes to my garden landscaping. These efforts
<br /> addressed items 17a, 17b, 17c, 17d, 17e,and half of 17f(note: 17f detailed two dead bushes and only one was replaced).
<br /> After these landscaping efforts,it rained all day Wednesday,August 1,2001,and then I left my home for a trip out of
<br /> town on Thursday,August 2,2001. When I retumed from my trip yesterday,Monday,August 6,2001,the sod was dry
<br /> and dying. I called Eagle Crest and le8 a phone message at 11:30am Monday,August 6,2001 stating the above
<br /> problem,and that I had been home all day,noticing that the sprinklers had not turned on once. When spealdng with my
<br /> neighbors,I was told that the sprinklers had not turned on since the sod was laid the Tuesday prior. They had also
<br /> infomied�that it had not rained since the Wednesday before I left. Yesterday,Monday,August 6,2001,a man caa�
<br /> out and fixed the sprinklers in the back yazd. I simply wanted to make you aware of the full pre-existing situation,in
<br /> the even that the sod does not retum after its 5-day drought.
<br /> I am faxing this letter as well as sendiag a copy in the mail. I am also enclosing photo copies of the`CusWmer
<br /> Request for Service' forms I have received Thank you.
<br /> Il1CCIC1 � w
<br /> ' M.wilson
<br /> CC: Lyle Oman,City of Orono Building Inspector
<br /> Matt Siggerud,ReQuest Realty
<br /> Chazlie Durenberger,Minnesota Department of Commerce
<br /> Bill Gleason,Eagle Crest Northwest,Inc.and Lake Minnetonka Woods Association
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