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2. Customer Service <br />Jeremy outlined the customer service review that will take place over the next few months. <br />The goal is to gain a better understanding of the resident's expectations so the City can <br />better meet their needs. Ideally the information would be completed by August for Council <br />review. Jeremy noted he plans on employing a survey, following projects through the <br />process to determine time issues and constraints, and randomly selecting individuals to gain <br />feedback. There are multiple segments to the process and the study will help to identify <br />where issues are and possible resolution. <br />3. Planning Commission Appointment <br />Three Planning Commissioner terms expire on March 31, 2016. Staff contacted the current <br />Commissioners whose terms soon expire to determine if they wanted re -appointment to the <br />Commission. <br />The formal appointments will be placed on the March 14 Council meeting agenda. If <br />Council is agreeable Staff recommends appointing Bruce Lemke, Kevin Landgraver and <br />Chad Olson as Commissioners and Chris McGrann as an alternate at the March 14 Council <br />meeting. Denise Leskinen does not want to be Chair of the Planning Commission. Jeremy <br />will publish an ad for alternate Planning Commissioners. <br />4. Lurton Park Update <br />Adam provided Council a timeline, background, and an update on the Lurton Park off -leash <br />dog park project. Park Chair Rick Meyer was also in attendance to answer questions. A <br />draft plan provided the layout of the park area. The perimeter fence, small dog area, and the <br />main off leash area have been identified on the concept draft. There are existing trails that <br />will be incorporated with a perimeter trail. Parking is by permit only to assure that it is being <br />used by dog users only. <br />The master plan concept will be reviewed by the Park Commissioners in March. A more <br />formal recommendation to Council will provide drafts of a policy fee and ordinances. Dog <br />Park Pass may be used to off -set some of the expenses for amenities and maintenance. The <br />current estimated cost of converting the park is $11 OK. Funding may come from the City's <br />Park Fund and or the Lurton Park Fund. Details and recommendations to follow in April. <br />The gates and fencing are the largest expense for developing the park and the funding needs <br />to be managed efficiently in order to accomplish this project. <br />5. Other <br />Attest: <br />Jessica asked if Council members would like to schedule training in preparation for moving <br />towards the paperless Council agenda packets. The Council decided not at this time. Short <br />training videos are available for review on using the iLegislate software program. <br />.kms "�, <br />City clerk4 Lili Tod McMillan, Mayor <br />Council Work Session February 22, 2016 <br />