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� <br /> I explained these finding to Penny and told her the city cannot remedy the situation for <br /> her. I explained that if she feels that their property was damaged that it would be a civil matter <br /> between them and who ever caused the damage. I told her that I would come out when it is <br /> raining to verify that the drainage is working and if not I could require it to be reworked. Penny <br /> was upset the city could not resolve these issues for her. <br />