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<br />Frequently Asked Questions <br />What is code enforcement? <br />The Orono City Council has established goals and expectations for the general health, safety, welfare, and aesthetic <br />standard of the community. <br />These expectations are adopted as law in the City Code. Planning, Zoning, Building staff and Police Officers provide <br />enforcement services for violations of the City Code that impact the safety and quality of life of the community. While <br />code enforcement primarily maintains quality of life standards, it also plays an important role in the early identification <br />and mitigation of unsafe exterior hazards, public health hazards, and compliance with humane pet standards. <br /> <br />How is the complaint process initiated? <br />The code enforcement process is typically initiated in one of several ways: 1) in response to a complaint by an individual, <br />2) as a consequence of an action (i.e. an application for a building permit or a zoning variance); or 3) observation of a <br />code violation by the staff. <br /> <br />Minnesota state law prohibits the release of the identity of individuals who make a complaint. Minn. Sat.§ 13.44 states: <br />The identity of individuals who register complaints with government entities concerning violations of state or local <br />ordinances concerning the use of real property are classified as confidential data, pursuant to section 13.02, subdivision <br />3. <br /> <br />Why am I receiving a formal letter and not a courtesy phone call? <br />Your property has one or more city code violations. The city, in most circumstances, is required to provide a written <br />notification to the owner of the property. <br /> <br />What happens if I ignore this order? <br />Additional penalties including criminal prosecution are possible. Your immediate attention is required. Do not ignore <br />this order. <br /> <br />What if my tenant is the party responsible for creating the violation? <br />You are receiving this notice because you are the owner of record and are ultimately responsible for ensuring that the <br />violation(s) listed in this notice are corrected. You may also be subject to fees for corrective action initiated by the city <br />and/ or fines for failure to comply. <br /> <br /> <br />