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itir <br />Polco <br />Grace Arneson (Benchmark Survey Team Manager) <br />Grace has assisted many dozens of Cities and Counties in meeting their <br />research needs. She is an expert in implementing our benchmark surveys to <br />help our clients assess needs, get input for strategic decision making, and <br />measure/track performance. She takes pride in working with clients to amplify <br />the voice of the resident in the policy lifecycle and help connect government <br />leaders with their community members. Grace's skill is such that she is also <br />relied on to coordinate training for her colleagues to ensure quality and to develop onboarding <br />processes to optimize client outcomes. <br />Education <br />• Bachelor of Science, University of Nebraska <br />Work History <br />• Benchmark Survey Team Manager, Polco, 2025-present <br />• Senior Survey Associate/ Survey Associate, Polco, 2021-2025 <br />• Director of Operations/Customer Care Coordinator, Eco Tree, 2019-2021 <br />• Leasing Consultant, Broadmoor Development, 2016-2018 <br />The National Community Survey' <br />• Faribault, MN (2024) <br />• Plymouth, MN (2025) <br />• Sioux Falls, SD (2025) <br />• Snoqualmie, WA (2025) <br />• Flower Mound, TX (2025) <br />• Suwanee, GA (2025) <br />• Leander, TX (2025) <br />• Scott City, KS (2025) <br />• Hilliard, OH (2025) <br />• Kalamazoo, MI (2025) <br />• Papillion, NE (2025) <br />• Port St. Lucie. FL (2025) <br />The National Employee Survey'M <br />• Faribault, MN (2024) <br />• Sioux Falls, SD (2025) <br />• Livermore, CA (2025) <br />• Buckeye, AZ (2025) <br />• Marshalltown, IA (2025) <br />Community Assessment of Older Adults <br />• Kalamazoo County, MI (2025) <br />The National Business Survey'M <br />• Pearland, TX (2025) <br />Erin Caldwell, MSPH, Survey Research Principal <br />Along with a degree that emphasized research and statistical methods, Erin <br />has more than 30 years experience as a social science researcher at Polco <br />and NRC. Erin leads complex data analysis projects and mentors the data <br />science and survey research teams. Prior to joining Polco/NRC, she led the <br />,. , City of Boulder's Research and Evaluation Division where she designed and <br />conducted studies across all city departments in addition to overseeing <br />research, and assisting on program evaluation and budget analysis. With many hundreds of <br />survey research projects under her belt, Erin is one of the survey industry's most experienced <br />and trusted professionals. <br />Education <br />Master of Science Public Health, University of Colorado; Denver, CO; 1995 <br />polco.us 7 <br />68 <br />