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(2) As recommended, action has been taken to establish <br />an internal auditing function. The staff for the internal <br />auditing activity has not yet been selected but it is expected <br />that the leadership of the audit staff will be selected in <br />the near future. <br />(3) Better communication with MWCC's "users" is to be <br />established. To that end, the MWCC's chairman has scheduled <br />a series of meetings with local governing bodies. Both the <br />chairman and the chief administrative officer are undertaking <br />to speak to interested municipal groups as frequently as <br />possible. In addition, the MWCC is beginning to try to <br />define better ways of establizhing two-way communication <br />with the customer municipalities. Mr. Breimhurst indicated <br />that the MWCC is likely to seek community advice on how this <br />can best be accomplished. <br />(4) MWCC lacks a comprehensive management information <br />system. There is a need to obtain an up-to-date data proces- <br />sing system and the commission is initiating steps to accom- <br />plish this. It is expected, however, that this will be an <br />expensive undertaking and that it will take three or four <br />years to accomplish it. <br />(5) Long-range planning has been made for shorter <br />periods of time. Most planning has been on a one-year and a <br />five-year basis. Longer -range planning is needed and he <br />expects to establish a process for such longer -range planning. <br />(6) The rate structure has been characterized as <br />unduly complex. A comprehensive study will be taken to see <br />if a fair system of rates can be devised on a more simplified <br />basis. A consultant to assist in the conduct of a comprehen- <br />sive rate study has not yet been selected but will be selected <br />in the near future. The MWCC has established as its target <br />that rate review would be completed and implemented for use <br />in the 1987 budget year. <br />Mr. Breimhurst indicated that the Management Study contained <br />seventy-five different recommendations. Among them was a <br />recommendation that salary and fringe benefits be thorou--Thly <br />reviewed. An effort must be made to put a cap on the fringe <br />benefits. The MWCC has retained a firm to study comparable <br />worth. There is a strong likelihood that the same firm, <br />Hayes & Associates, will be engaged to study salaries and <br />fringe benefits. <br />-4- <br />