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Mission, Vision, Goals <br />Mission <br />The city of Orono will provide effective guidance through public policy established from citizen <br />involvement, by empowering staff to implement best practices to prepare Orono for any challenges <br />of the future and by ensuring a positive customer experience, superior municipal services and <br />provide a safe community for the residents, businesses and customers to live, work and play in. <br />Vision <br />To be the residential community of choice and remain widely recognized for its preservation of <br />natural rural beauty, quality of life, and recreational assets. <br />Goals <br />• To provide consistent high levels of customer service to our residents and balance the <br />enforcement of city codes <br />• To maintain sustainable funding for infrastructure while maintaining a stable tax levy <br />• To create a culture of continuous improvement by providing efficient and reliable government <br />services <br />• To adopt best practices into city processes to ensure high -quality services are provided in an ever - <br />changing environment <br />142 <br />