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The villa Apartments <br />at Lakeshore village 4523 Shoreline Drive <br />Spring Park. MN 55384 <br />(612) 471.8700 <br />Leasing: 471.6100 <br />Police Chief Kilbs <br />Orono Police Department <br />P.O. Box 86 <br />Crystal Bay, MN 55323 <br />Dear Police Chief Kilbs, <br />I would like to commend the officers in the Orono Police <br />Department who responded to a 911 incident here on February <br />8, 1988 at apporximately 3:30 p.m. Officer Bruce Anderson <br />was the first to respond and follow through with appropriate <br />procedure. He was a first rate professional; courteous, <br />alert, responsive and caring. <br />I have worked with the elderly for 7 years and have had <br />many experiences with other police departments and their <br />staff that respond to emergency situations. I can assure <br />you that your staff is the best I have seen in the three <br />communities I have worked. It was a pleasure to have their <br />assistance and guidance during a crisis. The staff at Twin <br />Birch Villa all stated that the officers were friendly and <br />professional. <br />I look forward to working with your department again. Please <br />let the attending officers know how impressed we were with <br />their performance. A special "thanks" to Officer Bruce <br />Anderson for his part. <br />If. you have any questions or comments please feel free to <br />contact me at 471-8700. <br />Sincerely, Lisa Pattee <br />Apartment Manager <br />