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d. As a result of an evaluation session, the City or Grantee may determine that an <br /> amendment in the terms of this Franchise may be required, that the requirements <br /> of the System or this Franchise should be updated, changed or revised, and/or that <br /> additional services should be provided by Grantee (collectively a "Proposed <br /> Modification"). If the Proposed Modification is consistent with the terms of this <br /> Franchise, the needs of the City and existing state-of-the-art technology, <br /> including what is provided by Grantee in other systems owned, operated or <br /> managed by it, its parent company or any affiliated company, Grantee and the <br /> City will, in good faith, review the terms of the Proposed Modification and <br /> consider amending this Franchise according to Section 10(2)herein. <br /> (3) Records Required and City's Right to Inspect. <br /> a. Grantee shall make available upon request, at its sole cost and expense, <br /> the following records and information relating specifically to the Cable <br /> System serving the City: <br /> i. A full and complete set of plans, records and"as-built" drawings <br /> and/or maps which shall be updated annually showing the <br /> location of the Cable System installed or in use in the City, <br /> exclusive of Subscriber service Drops and equipment provided in <br /> Subscribers'homes. Such plans, records and"as-built" drawings <br /> shall be labeled as"Trade-Secret"and kept non-pubic in <br /> accordance with applicable statutes. <br /> ii. A summary of trouble calls or complaints, identifying the number, <br /> general nature and disposition of such calls, on a monthly basis. A <br /> summary of such service calls shall be submitted to the City <br /> within thirty(30) days following its request in a form reasonably <br /> acceptable to the City. <br /> b. Upon reasonable notice and during Normal Business Hours, Grantee shall <br /> permit examination by any duly authorized representative of the City of <br /> all Franchise property and facilities,together with any appurtenant <br /> property and facilities of Grantee situated within or without the City, and <br /> those records relating to this Franchise, that enable the City to carry out <br /> its regulatory responsibilities under Applicable Laws and this Franchise. <br /> Grantee shall have the right to be present at any such examination. <br /> (2) Reports. All reports required under this Franchise shall be furnished at the sole <br /> expense of Grantee. <br /> a. During the first three (3)years following the Effective Date of this <br /> Franchise, Grantee shall provide City with a quarterly report evidencing <br /> the progress of System construction and extension as set forth in Section <br /> 3(4) of this Franchise. <br /> 20 <br /> 232860v1 <br />