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232860v1 <br />20 <br />d. As a result of an evaluation session, the City or Grantee may determine that an <br />amendment in the terms of this Franchise may be required, that the requirements <br />of the System or this Franchise should be updated, changed or revised, and/or that <br />additional services should be provided by Grantee (collectively a "Proposed <br />Modification"). If the Proposed Modification is consistent with the terms of this <br />Franchise, the needs of the City and existing state-of-the-art technology, <br />including what is provided by Grantee in other systems owned, operated or <br />managed by it, its parent company or any affiliated company, Grantee and the <br />City will, in good faith, review the terms of the Proposed Modification and <br />consider amending this Franchise according to Section 10(2) herein. <br />(3) Records Required and City's Right to Inspect. <br />a. Grantee shall make available upon request, at its sole cost and expense, <br />the following records and information relating specifically to the Cable <br />System serving the City: <br />i.A full and complete set of plans, records and “as-built” drawings <br />and/or maps which shall be updated annually showing the <br />location of the Cable System installed or in use in the City, <br />exclusive of Subscriber service Drops and equipment provided in <br />Subscribers' homes. Such plans, records and “as-built” drawings <br />shall be labeled as “Trade-Secret” and kept non-pubic in <br />accordance with applicable statutes. <br />ii. A summary of trouble calls or complaints, identifying the number, <br />general nature and disposition of such calls, on a monthly basis. A <br />summary of such service calls shall be submitted to the City <br />within thirty (30) days following its request in a form reasonably <br />acceptable to the City. <br />b. Upon reasonable notice and during Normal Business Hours, Grantee shall <br />permit examination by any duly authorized representative of the City of <br />all Franchise property and facilities, together with any appurtenant <br />property and facilities of Grantee situated within or without the City, and <br />those records relating to this Franchise, that enable the City to carry out <br />its regulatory responsibilities under Applicable Laws and this Franchise. <br />Grantee shall have the right to be present at any such examination. <br />(2) Reports. All reports required under this Franchise shall be furnished at the sole <br />expense of Grantee. <br />a. During the first three (3) years following the Effective Date of this <br />Franchise, Grantee shall provide City with a quarterly report evidencing <br />the progress of System construction and extension as set forth in Section <br />3(4) of this Franchise. <br />85