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Response Time Goals and Actuals <br />Goals <br />•In service time an average of: <br />•60 seconds for medicals and <br />•80 seconds for fire calls <br />•Source: NFPA 1710 <br />•On scene time of: <br />•10 minutes or less 80% of the time <br />•Source: NFPA 1720 <br />Actuals <br />•Inservice time for all of the calls: <br />•90 seconds average <br />•76 seconds median <br />•On scene time: <br />•11:31 seconds or less 80% of the <br />time. <br />•9:40 Average <br />•9:26 Median