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Page 11 of 150 <br />Article 2. CITYWIDE WORK RULES & CODE OF CONDUCT <br />Section 2.01 Conduct as a City Employee <br />In accepting city employment, employees become representatives of the city and are responsible for <br />assisting and serving the citizens for whom they work. An employee’s primary responsibility is to <br />serve the residents of Orono. Employees should exhibit conduct that is ethical, professional, <br />responsive, and of standards becoming of a city employee. To achieve this goal, employees must <br />adhere to established policies, rules, and procedures and follow the instructions of their supervisors. <br /> <br />Honesty is an important organizational attribute to our city. Therefore, any intentional <br />misrepresentation of facts or falsification of records, including personnel records, medical records, <br />leaves of absence documentation or the like, will not be tolerated. Further, dishonesty in city positions <br />may preclude workers from effectively performing their essential job duties. <br /> <br />The following are job requirements for every position at the city of Orono. All employees are expected <br />to: <br /> Perform assigned duties to the best of their ability at all times. <br /> Render prompt and courteous service to the public at all times. <br /> Read, understand, and comply with the rules and regulations as set forth in these personnel <br />policies as well as those of their departments. <br /> Conduct themselves professionally toward both residents and staff and respond to inquiries and <br />information requests with patience and every possible courtesy. <br /> Report any and all unsafe conditions to the immediate supervisor. <br /> Maintain good attendance while meeting the goals set by an employee’s supervisor. <br />Section 2.02 Attendance & Absence <br />The operations and standards of service in the city of Orono require that employees be at work unless <br />valid reasons warrant absence, or an employee has a position that has been approved to work remotely. <br />In order for a team to function efficiently and effectively, employees must fully understand the goals <br />that have been set for them and the time required to be on the job. Understanding attendance <br />requirements is an essential function of every city position. <br /> <br />Employees who are going to be absent from work are required to notify their supervisor as soon as <br />possible in advance of the absence. In the event of an unexpected absence, employees should contact <br />their supervisor before the scheduled starting time and keep in mind the following procedures: <br /> If the supervisor is not available at the time, the employee should leave a message that includes <br />a telephone number where he/she can be reached and/or contact any other individual who was <br />designated by the supervisor. <br /> Failure to use the established reporting process will be grounds for disciplinary action. <br /> The employee must notify the supervisor on each day of an absence extending beyond one (1) <br />day unless arrangements otherwise have been made with the supervisor. <br /> Employees who are absent for three (3) days or more and who do not report the absence in <br />accordance with this policy, will be considered to have voluntarily resigned not in good standing. <br /> The city may waive this rule if extenuating circumstances warranted such behavior. <br />This policy does not preclude the city from administering discipline for unexcused absences of less <br />than three days. Individual departments may establish more specific reporting procedures. <br />70