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r Lake Minnetonka Cable Communications Commission <br />443 OAK STREET • EXCELSIOR. MINNESOTA 55331 • (612) 474-5539 <br />April IS, 1991 <br />Mr. Paul Masarow <br />Triax Cablaviaion <br />1504-2nd Straat S.E., Box 110 <br />MM 56093 <br />Daar Paul: <br />At tha Maroh aaating of tha LMCCC Exacutiva Coaaittaa/ a ohar^a for <br />noii**oabla aarviea ealla aaa notad in tha naw rata card praaanbad to <br />tha Coaaiaaion and aant to aubaoribara in tha March billing. You <br />daaoribad thia charga to aaan any aarviea call that did not oon- <br />eluda in tha finding of a problaa with coapany-providad aguipaant <br />or aarvioa. <br />Aa you know, auoh ouatoaar aarviea chargaa or rataa wara not da- <br />r^yiiX^tad by tha Cabla Coaaunicationa Policy Act of 19S4) thara* <br />fora, thia eharga ia aubjact to ragulation by tha cabla coaaiaaion. <br />Our franohiaa atataa in Article VI, Section 4/C“3i •Sarviea ra- <br />guaata for aaintananoa or repair of Grantee'a property ahall ba <br />p^pforaad at no charge to a aubacribar. If auch aaintananoa or <br />repair ia required aa a raault of daaaga cauaad by aubacribar* <br />Orantaa aay charge to tha aubacribar aa a aaxiaua ita direct eoata <br />for aatarial and labor for aarviea calla to a aubacribar'a hone.* <br />According to our counaal, tha agraaaant did not intend for tha aub* <br />aoribar to bear tha burden of dataraining whether a problaa with <br />their cable-facilitating aquipaant waa tha direct raault o£ tha <br />aarvioa or aquipaant provided by tha coapany, or of their ability <br />to aaka it function properly with their own aquipaant. <br />Aa of thia data, you are hereby inatructad to caaaa and daaiat any <br />further aaaaaaaant of thia charge againat tha aubaoribara of tha <br />Lake Minnetonka Cabla Coaaiaaion and to credit any aubaoribara who <br />have bean aaaaaaad thia eharga thua far. <br />Tha Coaaiaaion ia available at any tiaa to diacuaa altarnativaa to <br />thia oharga. <br />OOnnifar Vatta <br />liniatrator <br />ooi <br /><• <br />I •»V ,4 <br />V‘ ***1:^3‘ -.Me <br />LMCCC aaabar citiaa <br />Ton Andaraon, LMCCC Chair <br />Toa Cl^ighton, Counaal for tha LMCCC <br />[lo'-MAnaon, ..Iriaajpiractor of Oparationa <br />tk. <br />.*• • .A - <br />^ 4r- •