Laserfiche WebLink
beephaven Excelsior <br />Greenwood <br />Long Lake <br />Medina <br />Minnetonka Beach <br />Minnetrista <br />LAKE MtNNETONKA <br />CABLE <br />COMMUNiCATiONS <br />COMMiSSiON <br />540 S<>rond Slrr«l • P.O. Boa 473 • Eac^liior. Minnesota 55331-0473 <br />(612) 474-5539 • Faa (612) 474-0430 <br />OronoSt. Bonifacius <br />Skorewood <br />Spring Park <br />Tonka Bay <br />Victoria <br />' Woodland <br />APR 2 2 1983 <br />Api20, 1993 <br />Mayor Edward Callahan <br />City council Members <br />City of Orono <br />2750 Kelley Parkway, Box 66 <br />Crystal Bay, MN 55323 <br />Dear Mayor Callahan and Council Members: <br />A long and dedicated effort by the Cable Commission and the four­ <br />teen cities in our franchised area, has taken a major step in restoring <br />some regulatory control over cable television service and rates. <br />Effective immediately, Triax cablevision is required to answer a <br />telephone call within thirty seconds, respond to a service problem <br />inside of 24 hours, and schedule that "trouble cal)" in a four hour <br />(maximum) block of time. These are three positive moves by the FCC and <br />attributable to our effort that helped pass the legislation in Congress <br />last October 1992. I'm also fully aware that Jim Daniels, our <br />Administrator, has kept the cities very well informed on the whole <br />process, as it moved through congress and into the hands of the FCC. <br />At this tine, however, there has been some confusion over the ac­ <br />tual status of the rules and what your rosidents may have interpreted <br />by reading the newspaper or watching local network television stations.