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D. INVENTORY CONTROL <br />1. General.................................................................................................................28 <br />2. Plans to Procure Materials....................................................................................28 <br />3. Use of Weaiherization Materials and Equipment...................................................28 <br />4. Inventory Maintenance and Records......................................................................29 <br />5. Determining the Cost of Invenio^ Used Per Job...................................................29 <br />6. Inventory Valuation and Reconciliation.................................................................30 <br />7. Inventory Storage and Security ..............................................................................30 <br />E. PERFORMANCE STANDARDS <br />1. Listening to Our Low-Income Customers to Meet their Requirements <br />for Excellence......................................................................................................31 <br />2. Use of Teams and Circles to Meet Performance Standards....................................32 <br />3. Training Teams and Individuals to Meet Performance Requirements....................33 <br />4. Setting and Maintaining Internal Standards of Performance...................................33 <br />5. Setting and Meeting Standards for Safety Performance..........................................34 <br />F. PROGRAM ADMINISTRATION...................................................................................34 <br />1. Organization and staffing .......................................................................................34 <br />2. Accounting and Fiscal...........................................................................................35 <br />a. Chan of Accounts......................................................................................35 <br />b. Budget ......................................................................................................35 <br />c. Information Flow.......................................................................................35 <br />1. Cash Receipts Journal....................................................................35 <br />2. Cash Disbursements Journal......................... 36 <br />3. General Ledger ...............................................................................36 <br />4. Accounts receivable Ledger ............................................................36 <br />5. Accounts Payable Journal ..............................................................36 <br />6. Pa^ll Journal...............................................................................37 <br />d. Review/Distribution of Financial Statements.............................................37 <br />e. Financial Reporting...................................................................................37 <br />f. Annual Audit.............................................................................................37 <br />3. Reporting Requirements.......................................................................................37 <br />CERTIHCATION OF TIMELY AND ACCURATE REPORTING............................38 <br />G. ASSURANCES AND CERTinCATIONS......................................................................39 <br />H. WORKERS COMPENSATION INSURANCE...............................................................40 <br />J. OTHER INFORMATION..............................................................................................40 <br />1. Organization Chart, Position Descriptions, Salary Levels and <br />Wcathcrization staff biograplties........................................................................41-79 <br />2. Letters of support from Hennepin County...........................................................80-81 <br />3. Letter from financial contributor to WAP............................................................82 <br />4. Letter of suppOTt from contiguous CAP agency ....................................................83 <br />5. Letters about our community work in low-income neighborhoods.......................84-85 <br />5. Letters of support from current weaiherization clients.........................................86-96 <br />7. Letters of support from weaiherization clients saved in <br />previous years ..................................................................................................97-120