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Orono Fire Needs Assessment <br />37 | Page <br /> <br />NFPA 1710 Standards for Fire/EMS Responses <br />Response Interval NFPA Standard <br />Alarm Processing (NFPA 1221) 1-minute or less 90% for High Acuity Calls <br />Turnout Time <br />1-minute or less at 90% for EMS Incidents, <br />80-seconds or less at 90% for Fire <br />Travel Time 4-minutes for the first arriving unit <br /> <br />The first component of response time continuum is Alarm Processing time in the <br />communications/dispatch center. Hennepin County Communications Center is the dispatch <br />center for the City of Orono. Hennepin County Communications Center average call processing <br />time for the past 5 years is 2:19. <br />The second component of the response time continuum is Turnout Time. Turnout Time is the <br />period that begins when emergency personnel are notified to response and ends once an <br />apparatus begins to respond. Turnout times are dependent on staffing patters and will be <br />longer for volunteer or POC firefighters, especially if the stations are not staffed. This element <br />of response performance is specifically defined in NFPA 1710 for career departments. NFPA <br />1720, the standard that applies to volunteer or combination departments, doesn’t outline a <br />specific Turnout Time performance recommendation for unstaffed stations as defined by the <br />authority having jurisdiction (AHJ). It is still a good exercise to evaluate the department’s ability <br />to get apparatus or units in route. The first graph is the Turnout Time for a command vehicle <br />and the second graph is for an engine or utility. The two lines in the graphs are an average and <br />the 90th percentile. The 90th percentile means that the vehicle turned out 90% of the time <br />below the time listed. So, in the first time of 4:01, the chief or duty officer was in route 90% of <br />the time in 4:01 or less. <br />0:02:32 0:02:38 <br />0:02:10 0:02:12 0:01:54 <br />0:02:24 0:02:25 0:02:39 0:02:21 <br />0:04:01 <br />0:05:00 <br />0:04:00 0:04:02 <br />0:03:31 <br />0:04:22 0:03:58 0:04:11 0:04:16 <br />0:00:00 <br />0:00:43 <br />0:01:26 <br />0:02:10 <br />0:02:53 <br />0:03:36 <br />0:04:19 <br />0:05:02 <br />0:05:46 <br />2014 2015 2016 2017 2018 2019 2020 2021 2022 <br />Chief/Duty Officer <br />Average 90th Percentile