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<br />4 <br />221698v1 <br /> <br />Section 12.02 Abusive Customer Behavior .............................................................................. 40 <br />Section 12.03 Types of Disrespectful Behavior ....................................................................... 40 <br />Section 12.04 Employee Response to Disrespectful Workplace Behavior .............................. 41 <br />Section 12.05 Supervisor’s Response to Allegations of Disrespectful Workplace Behavior... 42 <br />Section 12.06 Special Reporting Requirements........................................................................ 43 <br />Section 12.07 Confidentiality ................................................................................................... 44 <br />Section 12.08 Retaliation .......................................................................................................... 44 <br />Article 13. POSSESSION AND USE OF DANGEROUS WEAPONS .............................. 46 <br />Article 14. SEPARATION FROM SERVICE ..................................................................... 47 <br />Section 14.01 Resignations ....................................................................................................... 47 <br />Section 14.02 Severance Pay .................................................................................................... 47 <br />Section 14.03 Post-Retirement Health Care Savings Plan........................................................ 47 <br />Section 14.04 Continuation of Group Health and Dental Insurance ........................................ 47 <br />Article 15. DISCIPLINE ...................................................................................................... 49 <br />Section 15.01 General Policy .................................................................................................... 49 <br />Section 15.02 No Contract Language Established .................................................................... 49 <br />Section 15.03 Process ............................................................................................................... 49 <br />Article 16. GRIEVANCE PROCEDURE ............................................................................ 51 <br />Section 16.01 Waiver ................................................................................................................ 51 <br />Article 17. EMPLOYEE EDUCATION & TRAINING ..................................................... 52 <br />Section 17.01 Policy ................................................................................................................. 52 <br />Section 17.02 Job-Related Training & Conferences................................................................. 52 <br />Section 17.03 Job-Related Meetings......................................................................................... 52 <br />Section 17.04 Request for Participation in Training & Conferences ........................................ 52 <br />Section 17.05 Out of State Travel ............................................................................................. 52 <br />Section 17.06 Compensation for Travel & Training Time ....................................................... 52 <br />Section 17.07 Memberships and Dues ...................................................................................... 52 <br />Section 17.08 Travel & Meal Allowance (see Appendix F for form) ...................................... 53 <br />Article 18. OUTSIDE EMPLOYMENT .............................................................................. 54 <br />Article 19. DRUG FREE WORKPLACE............................................................................ 55 <br />Article 20. CITY DRIVING POLICY ................................................................................. 56 <br />Section 20.01 Records Review. ................................................................................................ 56 <br />Section 20.02 Cell Phone use while driving. ............................................................................ 56 <br />Article 21. CITY TECHNOLOGY (See Appendix D. Iformation Technology Forms) ..... 57 <br />Section 21.01 Purpose ............................................................................................................... 57 <br />Section 21.02 General Information ........................................................................................... 57