04-13-2020 Council Packet - Laserfiche WebLink

Home Browse Search

City of Orono Social Media Policy Page 3 Administration of all City social media websites will comply with applicable laws, regulations, and policies as well as proper business etiquette. City social media accounts covered by this policy will not be used by social media managers for private or personal purposes or for the purpose of expressing private or personal views on personal, political, or policy issues or to express personal views or concerns pertaining to City employment relations matters. No City social media account may be used by the City or any social media manager to disclose private or confidential information. No social media website should be used to disclose sensitive information; if there is any question as to whether information is private, confidential, or sensitive, contact the City Administrator. Outside of situations of disaster, no City social media account will be used for transactions of city business. In the event a user initiates a request, application, or question through social media that affects city business or requires another city policy or process to be followed, follow up with that user by phone, email, or other channels. If comments are allowed, in the event of a question of general interest, a response may be given in comments, the initial post may be edited, or a subsequent post may be created to include the information. City of Orono’s social media managers will not edit any posted comments. However, comments posted by members of the public may be removed if they fall into at least one of the following categories: • Obscene or pornographic content • Direct threats to persons or property • Material asserted to violate the intellectual property of another person • Private, personal information about a person published without his/her consent • Information that compromises a public safety security system • Statutorily private, confidential, or nonpublic data • Commercial promotions or spam • Hyperlinks to material that falls into one of the foregoing categories A member of the public whose comment is removed may appeal the removal of the comment and seek reconsideration of its removal by contacting the City in writing and explaining how the comment does not fall into one of the categories for removal. A written response should be provided as soon as reasonably possible. A member of the public who disputes the legality of any portion of this policy may dispute the particular portion in writing. The City should acknowledge the claim promptly and, upon consultation of the city attorney, respond to the claim concerning legality of the policy portion as soon as reasonably possible under the circumstances. Data Ownership and Retention All communications or messages within social media accounts covered by this policy composed, sent, or received on city or personal equipment are the property of the City and will be subject to the Minnesota Government Data Practices Act. This law classifies certain information as