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§We had on average 11.20 <br />members respond per <br />call. <br />§We had on average 10.12 <br />members respond to <br />calls that happened <br />weekdays from 06:00 to <br />18:00 hours. <br />§46.98% of our calls <br />happen weekdays <br />between the hours of 0600 <br />to 1800 hours.