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customer service aspect was there because City Hall was not open. He added that he was <br /> open to letting staff flex to accommodate the hours. <br /> Farniok mentioned that the city had done some research by recording number of visitors <br /> before they added summer hours. <br /> Johnson asked how many people come to City Hall in a day. <br /> Rief explained that it is all over the board and can range anywhere between 20 plus to 3 <br /> people. He added that we could take a tally but it may not conclude decent trend. <br /> Johnson asked how many phone calls. <br /> Rief explained that it may depend on the time of the month and it depends on what type <br /> of notices or things like utility bill have went out. He added that he would estimate it to <br /> be about 50 to 100 calls in a week. <br /> Council Member Victoria Seals mentioned that she and Printup had looked at this two <br /> years ago and she feels that we should be open all day on Fridays. She thinks that <br /> whether it's two people or more our doors should be open. Seals added the city could do <br /> a flex schedule but should have consistent hours which include open all day on Fridays. <br /> Walsh added that the Police Department is already doing a flex system that works for <br /> them City Hall should try it too. Walsh asked what direct would the Council like to see <br /> staff take on this. <br /> There was consensus that staff extend hours on Fridays in the summer and work with <br /> staff to flex time to accommodate the summer hours. <br /> Rief recommended that City Hall follow the hours observed by the Police Department <br /> and that the City go to 7:30 a.m. to 5:00 p.m. Monday through Thursday and 8:00 a.m. to <br /> 4:30 p.m. allowing staff to come up with some sort of flex schedule for Fridays. <br /> Seals mentioned the City should put out a post to the public that we are opening up all <br /> days a week to better serve the public. <br /> Adjourned: 5:36 p.m. <br /> ATTEST: <br /> tor <br /> Anna Carlson, City Clerk Dennis Walsh, Mayor <br /> Page 2 of 2 <br />