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<br /> <br />Page 3 of 5 <br />Exhibit A <br />Finance Mission, Vision and Goals <br /> <br />Mission Statement <br />The City of Orono Finance Department will provide effective financial management allowing <br />city departments to prepare Orono for any challenges of the future, ensuri ng a positive <br />customer experience, superior municipal services and a safe community for the residents, <br />businesses and customers to live, work and play in. <br />Vision Statement <br />To be a department that is recognized within the City for its willingness to assist other <br />departments in their missions and in educating the public about the City’s prudent use of <br />taxpayer dollars. <br />Goals <br />1. To provide consistent high levels of customer service to both residents and other city staff <br />in relation to their financial questions <br />2. To maintain sustainable funding for operations and infrastructure while maintaining a stable <br />tax levy <br />3. To create a culture of continuous improvement demonstrated through the adoption of best <br />practices in financial processes to ensure the financial health of the City into the future. <br />4. To provide both City staff and residents with the latest technology to improve efficiency in <br />operations and communications. <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br />