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<br />c. Personnel and Equipment. The Service shall be performed by properly trained and licensed personnel in adequate numbers and
<br />with adequate vehicles and equipment to complete the Service in a safe and timely manner
<br />d. Complaints and Missed Pick-Ups. All complaints as to WM’s provision of the Service, including alleged missed pick-ups, shall be
<br />given prompt and courteous attention. WM shall attempt to resolve all complaints promptly, and shall cure all missed pick-ups that are
<br />not the result of force majeure events within one (1) weekday, conditions permitting
<br />e. Anti-Discrimination. In performing the Service, WM shall not discriminate against any person on the basis of race, religion, sex,
<br />national origin, political affiliation, or physical and mental disability.
<br />f. Exclusive. The City grants the exclusive right to perform the Services set forth in this Agreement. The City agrees that it will
<br />not allow anyone other than WM to lease carts to residents or engage in the collection of residential waste within the City .
<br />
<br />IV. HOUSE COUNT AND ADJUSTMENTS
<br />The estimated house count at the commencement of the term hereunder shall be 3,138 Residential Units; however, the Parties shall verify
<br />this house count prior to the initial billing under this Agreement and shall adjust the house count for billing purposes accordingly. Either
<br />Party may propose a prospective adjustment to the house count at any time during the term of this Agreement upon reasonable notice to
<br />the other Party, which adjustment shall be investigated jointly by the Parties to establish a new house count to apply thereafter. WM shall
<br />keep accurate route sheets and/or a Residential Unit database that shall be provided to City promptly upon its request.
<br />
<br />V. FEES AND PAYMENTS
<br />a. Service Fee per Residential Unit. The fee per Residential Unit, per month, shall be Five Dollars and Five Cents ($5.05). The
<br />monthly fee paid to WM by the City shall be calculated based upon the current house count at the time each invoice is generated,
<br />times the fee per Residential Unit [e.g., Current House Count x Fee = Monthly Invoice Amount]. Annually, thereafter during the Term,
<br />the fee per Residential Unit, per month, shall be as follows:
<br />
<br />Contract Year Monthly Fee
<br />per Residential Unit
<br />2020-2021 $5.25
<br />2021-2022 $5.46
<br />2022-2023 $5.46
<br />2023-2024 $5.68
<br />
<br />b. Annual Increase. Annually, the monthly fee per Residential Unit shall be adjusted on each anniversary of the effective date of this
<br />Agreement except in year 3 by four percent (4%).
<br />c. Invoices and Payment. WM will submit monthly invoices to the City and the City shall have thirty (30) days from the
<br />invoice date to remit payment in full. Payment by City shall be made by check or wire transfer or ACH debit. The maximum interest
<br />permitted by law shall be applied to balances due and unpaid after more than fifteen (15) days beyond the due date.
<br />d. Changes in Law. Notwithstanding anything to the contrary in this Agreement, WM may modify the rates to account for any
<br />increase in costs due to uncontrollable circumstances, including, without limitation, changes in local, state or federal laws or
<br />regulations, disposal or processing costs, third party transportation costs, imposition of taxes, fees or surcharges, municipal franchise
<br />fee increases and acts of God such as floods, fires, etc.
<br />
<br />VI. DEFAULT AND TERMINATION
<br />The failure of either Party to perform a material obligation under this Agreement shall be considered a breach of this Agreement, and
<br />the breaching Party shall be in default. In the event of default, the non -defaulting Party shall give written notice of the default, and
<br />the defaulting Party shall have: (i) ten (10) days from the receipt of the notice to cure any fail ure to pay money under this Agreement,
<br />or (ii) thirty (30) days from the receipt of the notice to cure any other default under this Agreement. If the defaulting Pa rty fails to
<br />cure the breach within the allotted time, the non-defaulting Party may, at its option, immediately terminate the Agreement. In the
<br />event of a default, the defaulting Party agrees to pay all damages caused by said default, to include, without limitation rea sonable
<br />attorneys’ fees and costs associated with enforcement of this Agreement. U nder no circumstances shall the Parties be liable for any
<br />consequential, indirect, punitive or special damages for any alleged default under this Agreement .
<br />
<br />VII. FORCE MAJEURE
<br />WM’s performance of the Service may be suspended and its obligations hereunder excus ed during the pendency of a cause or causes
<br />beyond its reasonable control, such as by way of example and not limitation: acts of war, public enemy, civil disturbance, ri ot or
<br />disorder; epidemic or pandemic; acts of God such as landslide, lightning, earthquake, fire, storm, the impending approach of a storm,
<br />or flood; explosion; restraining orders, interference by civil or military authorities, strike, statute, ordinance, governmen t order or
<br />ruling; or other similar causes. In the event of an occurrence of a force majeure event, WM shall notify the City immediately, in
<br />writing, describing the particulars of the circumstances preventing performance of the Service and its expected duration. No tice
<br />shall be provided after the effect of such occurrence has ceased.
<br />
<br />VIII. INDEMNIFICATION
<br />a. To the fullest extent permitted by law, the City agrees to indemnify, defend, and hold WM harmless from and against all
<br />claims and actions, suits, debts, damages, liabilities and costs whatsoever, including but not limited to attorneys ’ fees and costs of
<br />defense, based upon or arising out of the City’s breach of this Agreement, and based upon or arising out of any injuries (inc luding
<br />death) to persons, or damage to property, to the extent caused in whole or in part by the negligent acts or omissions of the City, or
<br />any of its directors, officers, employees, agents, or subcontractors, in the performance of this Agreement.
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