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12. LIMITATION ON LIABILITY <br />In no event will Civic's liability exceed the license fees, services, and support fees paid to date by the Customer to Civic. <br />This limitation of liability is intended to apply to the full extent allowed by law, regardless of the grounds or nature of any <br />claim asserted, including the negligence of either party. In no event shall either party be liable for ANY lost profits, LOST <br />Business opportunity, lost data, consequential, special, incidental, exemplary or punitive damages arising out of or related to <br />this Agreement. <br />Customer will indemnify Civic, its parent company (Baker Tilly) and their present or former partners, principals, employees, <br />officers and agents against all costs, fees, expenses, damages and liabilities (including attorney's fees and all defense costs) <br />associated with any third -party claim, relating to or arising as a result of the Services of this Agreement. <br />In the event Civic is requested by the Customer; or required by government regulation, subpoena, or other legal process to <br />produce its engagement working papers or its personnel as witnesses with respect to its Services rendered for the Customer, <br />so long as Civic is not a party to the proceeding in which the information is sought, Customer will reimburse Civic for its <br />professional time and expenses, as well as the fees and legal expenses, incurred in responding to such a request. <br />Civic will indemnify Customer against any damage or expense relating to bodily injury or death of any person or tangible <br />damage to real and/or personal property incurred while Civic is performing the Services to the extent such damage is caused <br />solely by the negligent acts or willful misconduct of Civic's personnel or agents in performing the Services. <br />Customer accepts and acknowledges that any legal proceedings arising from or in connection with the services provided <br />under this Agreement must be commenced within twelve (12) months after the performance of the Services for which the <br />action is brought, without consideration as to the time of discovery of any claim. <br />13. DEFAULT <br />In the event of payment default by client, Civic shall be entitled to collect interest and collection costs, including court costs <br />and reasonable attorney fees. In the event of default by the Customer in any term or condition herein, Civic may, at its <br />option, refuse service or terminate its obligations under this Agreement. <br />14. FORCE MAJEURE <br />In the event that either party is prevented from performing, or is unable to perform, any of its obligations under this <br />Agreement due to any act of God, fire, casualty, flood, war, strike, lock out, failure of public utilities, injunction or any act, <br />exercise, assertion or requirement of any governmental authority, epidemic, destruction of production facilities, insurrection, <br />inability to obtain labor, materials, equipment, transportation or energy sufficient to meet needs, or any other cause beyond <br />the reasonable control of the party invoking this provision ("Force Majeure Event"), and if such party shall have used <br />reasonable efforts to avoid such occurrence and minimize its duration and has given prompt written notice to the other party, <br />then the affected party's failure to perform shall be excused and the period of performance shall be deemed extended to <br />reflect such delay as agreed upon by the parties. <br />