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DEDICATED TO PUBLIC SAFETY <br />RICHARD W. STANEK COMMUNICATIONS TECHNOLOGY <br />HENNEPIN COUNTY SHERIFF <br />DATE: August 3, 2017 <br />TO: All Radio Customers <br />FROM: John Gundersen <br />SUBJECT: XTS/XTL End of Support <br />Over the last year user agencies were notified by the County through different methods that <br />the Motorola XTS/XTL series radios will reach obsolescence with the announcement of the <br />end of support from the manufacturer in late 2018 and 2019. These portable, mobile and <br />consolette radios were purchased as far back as 2001 by the original users of the 800 MHz <br />radio system. <br />XTS/XTL series radios were discontinued in 2013/2014 and manufacturer support will end in <br />2018/2019. At that time replacement parts and vendor support will no longer be available. For <br />quite some time software and firmware updates have not been available from the <br />manufacturer. The County urges that all XTS/XTL radios be replaced as soon as practical <br />once they are fully depreciated, (7 years for portables/10 years for mobiles) however, users will <br />be permitted to keep these radios in service beyond the end of support dates listed subject to <br />the following limitations: <br />Leased Radios: <br />1) All XTS/XTL radios will receive full fleet support without additional charges from HCSO <br />through their amortization date. <br />2) After the amortization date agencies can request a waver that will allow the radio to <br />remain on the air. <br />3) If a waver is granted radios can remain in use until a repair is needed, then the radio <br />must be replaced. <br />4) ARMER radios being decommissioned by users must be turned in to HCSO to be <br />blanked out before fleet support fees end. <br />5) The county will dispose of surplus radios without charge. <br />Customer Owned Radios: <br />1) After the Motorola end of support dates agencies can submit a waver to keep a radio in <br />use. <br />2) If a waver is granted the radio can remain in use until a repair is needed, then the radio <br />must be replaced. <br />1245 Shenandoah Lane Plymouth, MN 55447 WWW.HENNEPINSHERIFF.ORG 952-258-5321 <br />