05-29-2018 Council Packet - Laserfiche WebLink

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PROJECT OUTLINE AND TIMELINE - CONTINUED Service Guarantee Our work is guaranteed to the complete satisfaction of the customer. If you are not completely satisfied with the services performed by AEMWS, we will, at the option of the City, either refund the price or accept a portion of said price that reflects the City's level of value received. Upon payment of each of your scheduled payments, we will judge you have been satisfied. Price Guarantee Furthermore, if you ever receive an invoice without first authorizing the service, payment terms, and price, you are not obligated to pay for that service. City Financial Investment Position Description Review and Re -pointing - 8 positions $ 1,800.00 Full Market Wage Analysis and Report - all positions 6,900.00 Position Review and Re -pointing Request Process Development and Implementation 1,200.00 Total Investment $ 9,900.00 Additional Services: Should the City request services in addition to the Contracted Services, the Contractor will provide the City with proposed fees for the services to be provided. The City shall provide a written or electronic confirmation prior to the proposed services implementation. Quality Assurance Quality is critical the success and integrity of this project. Our internal processes ensure that all work is reviewed and approved prior to moving to the next phase of a project. Our processes require that work is reviewed by a staff member at a higher level than the person that completed it and ultimately the work is signed off on by the AEMWS President. Conclusion Throughout this process we will be in constant communication with the City team to ensure their needs are being met. By utilizing our implementation and operational experience as well as our knowledge of compensation analysis, job evaluations, and governmental accounting, our experience providing services to Minnesota municipalities and our knowledge of regulations in the State of Minnesota, we can partner with the City to have an incredibly successful Compensation Study. We are excited about this opportunity and the benefits the City will recognize as this study is finalized. Services will be conducted by phone conversations and information provided by the City to AEMWS. Information to be gathered during the Compensation study includes market conditions and market comparables. We will use the Hayes methodology for job pointing, analyze comparable City market information, comparable union information and national indices to provide a complete analysis for the compensation study. The final compensation analysis will be delivered in an on-site visit to review and discuss the report with the City Council. -9- People +Process. Goiil B nd th,! NLunbers